Complaints for Ulster Bank

This is a real-time view of Twitter complaints for Ulster Bank

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Ulster Bank
about 1 week ago
20 minutes on hold with Ulster Bank, hearing the same two calmly delivered messages of reassurance repeated at 40 s… https://t.co/JK7AF6gt1C
on hold with Ulster Bank
about 1 week ago
@UlsterBank your fraud team is an absolute joke. Twenty minutes on hold twice but it’s fine because “my call is moving up the queue”
on hold with Ulster Bank
about 2 months ago
@UlsterBank_Help I tried on Friday and gave up after 15 minutes on hold. Never seem to be able to get through at th… https://t.co/IFJk2FC2pB
on hold with Ulster Bank
about 2 months ago
@UlsterBank_Help No and have been on hold for over very 10 minutes...
on hold with Ulster Bank
about 2 months ago
@UlsterBank_Help The line has now gone dead after an hour on hold with @UlsterBank
on hold with Ulster Bank
about 6 months ago
@UlsterBank_Help just been on hold for 20 mins to be told I would be put on hold while they put me through to a dif… https://t.co/3MZPIde8GS
on hold with Ulster Bank
about 6 months ago
@UlsterBank 20 minutes on hold for telephone banking. Completely unacceptable. It's compounded by that stupid voice… https://t.co/ZcCrEQBhiH
on hold with Ulster Bank
about 8 months ago
@UlsterBank_Help 54 minutes on hold to get speaking to the grand team following an unrecognised payment on my accou… https://t.co/be7dFtPqrt
on hold with Ulster Bank
about 11 months ago
@UlsterBank_Help Anybody there? On hold for 30 minutes on phone for support call.
on hold with Ulster Bank
about 11 months ago
@UlsterBank_Help currently on hold with the fraud team for over 20 mins...is there a wait time available?
on hold with Ulster Bank
about 1 year ago
@UlsterBank_Help Just to note that your fraud detection system is gone apeshit today. On hold for 30 minutes to the fraud team. So much fun!
on hold with Ulster Bank
about 1 year ago
@UlsterBank_Help On-going complaint, you sent me a text message with a number, 20 minutes on hold, you gave me the number for the AA. What?!
on hold with Ulster Bank
about 1 year ago
@UlsterBank_Help I've been on hold for more than 35 minutes to the applications team! 😠
on hold with Ulster Bank
about 1 year ago
@UlsterBank_Help After being put on HOLD for 45 minutes, I just gave up.
on hold with Ulster Bank
about 1 year ago
@UlsterBank_Help I called 0800 046 6486, spoke with Aaron who passed me to the accounts team. Gave up after 40 minutes on hold.
on hold with Ulster Bank
about 1 year ago
@UlsterBank on hold for 20 minutes listening to the soundtrack to requiem for a dream. Your hold music is as depressing as your service.
on hold with Ulster Bank
about 1 year ago
@UlsterBank_Help on hold for 25mins to confirm that all documentation has been received to allow us to open a join account. What's going on?
on hold with Ulster Bank
about 1 year ago
@UlsterBank_Help trying to pay rent all weekend and get "unable to process" now trying to do it on the phone and been on hold for 20 mins?!
on hold with Ulster Bank
about 1 year ago
@ulsterbank hey - I've been on hold for over half an hour to talk about my new account application. Any ideas why?
on hold with Ulster Bank
about 1 year ago
@UlsterBank_Help after 10 minutes on hold, long distance, your fraud team hung up on me without taking the call. Pathetic service
on hold with Ulster Bank
about 1 year ago
On hold with @UlsterBank_Help because @UlsterBank have cancelled my card for no reason with no warning. I was only going to get money to eat
on hold with Ulster Bank
about 1 year ago
@UlsterBank_Help I'd rather not stay on hold for 20 minutes to an 1850 number. You know that's not freephone right?
on hold with Ulster Bank
about 1 year ago
Well over 20 minutes on hold to @UlsterBank . Emergency helpline my ass.
on hold with Ulster Bank
about 2 years ago
@UlsterBank The final straw - 40 minutes on hold to fraud when I'm abroad and every card I have is blocked
on hold with Ulster Bank
about 2 years ago
@UlsterBank_Help on hold for over 10 mins waiting to speak to someone... Is this the expected customer service level from ulster bank?
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