Complaints for ULTA Beauty

This is a real-time view of Twitter complaints for ULTA Beauty

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with ULTA Beauty
about 1 month ago
I’m upset that @ultabeauty has me on hold for 40 minutes to help replace my misplaced gift card have me going throu… https://t.co/6g8uURXxxl
on hold with ULTA Beauty
about 1 month ago
@ultabeauty begin with, but with a manager. But after waiting on hold for 5 minutes I decided to speak with her,… https://t.co/OdCAo45p13
on hold with ULTA Beauty
about 1 month ago
@ultabeauty i need help on an online order that was partially canceled, I called but been on hold for 35 minutes
on hold with ULTA Beauty
about 1 month ago
@ultabeauty y'all double charged my card for my online order I placed yesterday and I've been on hold for 20 minute… https://t.co/jC6sgh4jf7
on hold with ULTA Beauty
about 1 month ago
@ultabeauty do you have customer service reps available?? Ive been on hold for over an hour with no help..
on hold with ULTA Beauty
about 1 month ago
@ultabeauty i have been on hold for 20 minutes lol,,, is it even worth staying on hold at this point
on hold with ULTA Beauty
about 1 month ago
I love having a missing item from ordering from @ultabeauty for Christmas gifts... yay I’ve been on hold with their… https://t.co/IJcuuJr2TW
on hold with ULTA Beauty
about 1 month ago
@ultabeauty been on hold for 20+ minutes. Received TWO orders today with broken items #WTF #WhatGives
on hold with ULTA Beauty
about 1 month ago
I was just on hold for 20 MINUTES with an @ultabeauty store!! Are you kidding me?!? Such a joke. I called & was pla… https://t.co/v9YNrg3Bz4
on hold with ULTA Beauty
about 1 month ago
@ultabeauty y’all really lost my package and they are Christmas gifts 😭😭 and I’m calling and y’all don’t pick up been on hold for 30+ mins
on hold with ULTA Beauty
about 1 month ago
Hey @ultabeauty I’m trying to pay on my credit card and have been on hold for 20 minutes. I don’t have my account n… https://t.co/E6ch6QiS2d
on hold with ULTA Beauty
about 1 month ago
@ultabeauty real classy customer service. 20 minutes on hold twice, only to get hung up on when telling your rep n… https://t.co/NNTLUsAjUx
on hold with ULTA Beauty
about 1 month ago
Just waited on hold for 15 mins with @ultabeauty it rang once, silence, and then they hung up on me. I just want… https://t.co/vX7DzJqLCZ
on hold with ULTA Beauty
about 1 month ago
@ultabeauty so you’re really going to mess up my order AND keep me on hold for 20 minutes? I’ve been calling for 3 days.
on hold with ULTA Beauty
about 1 month ago
My estimated wait time was “less than 25 minutes” I’ve been on hold for 40 @ultabeauty has really truly let me down… https://t.co/oyLHNBCq3Y
on hold with ULTA Beauty
about 1 month ago
Hi there @ultabeauty could you please DM me? I have a question and have been on hold for 30 minutes. Thanks! 😜✨
on hold with ULTA Beauty
about 1 month ago
So I talked to someone at @ultabeauty after waiting on hold for 51 minutes. She said Ulta’s system is not able to d… https://t.co/PBQRt8oR13
on hold with ULTA Beauty
about 1 month ago
@ultabeauty I have been on hold for over 20 mins is anyone every going to take care of my needs?🙄 geesh . 🤦🏾‍♀️
on hold with ULTA Beauty
about 1 month ago
@ultabeauty , I have been on hold for 15 minutes now and I just want to make a change to a purchase that I’ve made… https://t.co/7Zx5yfEQlZ
on hold with ULTA Beauty
about 1 month ago
@ultabeauty y’all ain’t got no easier way to find your member number? I been on hold for over 30 minutes.
on hold with ULTA Beauty
about 1 month ago
@ultabeauty MORE THAN HALF of my online order was missing. I have been on hold for 45 minutes and no one has answer… https://t.co/Myt2Q62GCg
on hold with ULTA Beauty
about 1 month ago
@ultabeauty just bought Kylie cosmetics off Ulta to get a free lip gloss. I stay on hold for 30 mins after getting… https://t.co/yRl3Ecymix
on hold with ULTA Beauty
about 3 months ago
@ultabeauty trying to book a makeup appt at the Dulles Va store & have been on hold for over 12mins!! Terrible cust… https://t.co/OEe0xhwSkM
on hold with ULTA Beauty
about 4 months ago
Since @ultabeauty had me on hold for 10 minutes I’ll just go to the store in the morning and look for what I want myself. 🤷🏽‍♀️
on hold with ULTA Beauty
about 5 months ago
@ultabeauty has had me on hold for 15 minutes. I could’ve drove there & back by now 😡
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions