Complaints for United Services Automobile Association

This is a real-time view of Twitter complaints for United Services Automobile Association

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
about 3 days ago
Love trying to use the @USAA app to and it not taking my payment and then sitting on hold for a wait time of 2 minutes turning into a hour.
about 1 week ago
@USAA I have been on hold for over an hour just to get a supervisor to on a a phone call back! How can I get help?
about 1 week ago
@USAA if you're gonna make me wait on hold for over an hour could you please change the hold music to something tha… https://t.co/jgoeu3HN0o
about 1 week ago
@USAA_help Lmao fer sure buddy. What automated system do I have to call to wait on hold for 15 minutes first?
about 1 week ago
@AMCbiggums On hold with USAA right now, to find out if they're an ISDA member. Which department would I need to fi… https://t.co/0UgMN5WraJ
about 2 weeks ago
@USAA On hold with USAA. 6 tries, disconnected again?
about 2 weeks ago
i’ve been on hold for 45 minutes and my account is locked without anyone informing me on why… @USAA
about 2 weeks ago
@USAA Still stuck on hold with you guys 2 hr 15 min counting and I still can't access my money to eat food thanks for starving me tonight!
about 3 weeks ago
@USAA_help I need to speak with a representative immediately!! I have waited on hold for over 12 hours, three days… https://t.co/qIbnscmSKk
about 3 weeks ago
@USAA_help I need to speak with a representative immediately!! I have waited on hold for over 12 hours, three days… https://t.co/y98ijsso5c
about 3 weeks ago
@USAA I need to speak with a representative immediately!! I have waited on hold for over 12 hours, three days stra… https://t.co/iqAc4WwNY9
about 3 weeks ago
@lafiestafuerza @SnrkyBrd @WWNLennyLeonard @USAA 🤓 Me—“Excuse me, would you put me on hold for 30 seconds so I can… https://t.co/zIkGQGzzMO
about 3 weeks ago
@USAA_help I have been on hold for hours waiting for someone to fix my account. I opened the account two weeks ago… https://t.co/y32HytHtyw
about 3 weeks ago
@USAA My account is locked. On hold for over 1.5 hours for customer service rep. Need to do better. No one is probably there!
about 4 weeks ago
I’ve been on hold with @USAA for 1:20. If I hang up now, would they have answered if I stayed on 30 seconds longer?… https://t.co/pjUIAnFrJR
about 4 weeks ago
USAA called me about renters insurance and now I’m on hold with some of the most dramatic hold music ever
about 4 weeks ago
@TD78654 @USAA_help Same here. You have to call and stay on hold for hours to get it resolved.
about 4 weeks ago
@TeeC09 @USAA @USAA_help Same here. You have to call and stay on hold for hours to get it resolved.
about 4 weeks ago
@Pawnee40 @USAA_help Same here. You have to call and stay on hold for hours to get it resolved.
about 4 weeks ago
@USAA I’ve been on hold for a combined 30 mins today and need to speak to a person
about 4 weeks ago
@USAA Currently 1 hour and 20 minutes on hold. So far I’ve banked over four hours holding
about 4 weeks ago
@USAA_help @USAA_help your only answer is for me to call and wait over 5 hours on hold to get my money the calls ke… https://t.co/8Bf4vLZfcX
about 4 weeks ago
@USAA @USAA It's been 9 days since I've been locked out of my account. I've been holding for over an hour to speak… https://t.co/6hxBdfrQt3
about 4 weeks ago
@USAA spent 5 hours on Hold only to be disconnected. @USAA Froze my account and no one can tell me why. Waiting on… https://t.co/Qlv493t0DQ
about 4 weeks ago
Navy federal got me on hold for 45 mins to an hour … USAA would NEVER !
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We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

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