Complaints for Verizon

This is a real-time view of Twitter complaints for Verizon

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Verizon
about 19 hours ago
@VerizonSupport I've also been on hold for 30 minutes because your site was for FIOS only, and your chat bot is unh… https://t.co/4my1EdafuI
on hold with Verizon
about 22 hours ago
I’ve figured out Verizon... I think their whole deal is to get you on hold with them while they siphon energy and… https://t.co/RJEWy2VVkz
on hold with Verizon
about 23 hours ago
I’m still on hold with customer service at Verizon Fios. 67 minutes. Thank god for their online help but can my 81… https://t.co/7oaWjFIyYx
on hold with Verizon
about 1 day ago
3 people and 45+ min on phone and still on hold with @Ask_Spectrum gave me plenty of time to research @verizon https://t.co/FGKEWqynL4
on hold with Verizon
about 1 day ago
3 hours on hold with @verizonfios and still no resolution other then they will “look into it.” Your customer servi… https://t.co/OPONzpf4M4
on hold with Verizon
about 1 day ago
Hey @verizonfios you actually have the worst customer service I’ve ever dealt with in my life. On hold for 25 minut… https://t.co/TRpnfrtnGL
on hold with Verizon
about 1 day ago
@VerizonSupport Okay, thanks! Both app and (855) 486-5663 are currently not working. On hold with other number now.
on hold with Verizon
about 2 days ago
@VerizonSupport Still no access. NCAA tournament starts today. I’ve literally spent hours on hold and not getting… https://t.co/I4UO3kxISe
on hold with Verizon
about 2 days ago
@verizonfios explain to me why have I been on hold for 30 min. My cable is not working. I want out of my contract n… https://t.co/kpqAtexA41
on hold with Verizon
about 3 days ago
@VerizonSupport Oh..... and I’m still on hold with your customer service for over 30 minutes now.......
on hold with Verizon
about 3 days ago
Here we go with the games @verizonfios . Everyday i come home i gotta reset a new modem. I’ve been on hold for 30 m… https://t.co/fL78wxSSqq
on hold with Verizon
about 3 days ago
@VerizonSupport @VZWSupport Can't sit on hold for an hour
on hold with Verizon
about 3 days ago
@verizon Just waited 33 minutes on hold to talk to someone in Customer Service only to get a message "there is no a… https://t.co/n8MEthGc0v
on hold with Verizon
about 3 days ago
@verizon My internet has been down and I've been waiting on hold for an hour and 40 minutes for customer service.… https://t.co/g92Zj6eQP9
on hold with Verizon
about 4 days ago
@verizonfios and @VerizonSupport 52 minutes on hold to cancel my cable...and still holding. Been "randomly" disco… https://t.co/U2Q8uR2IDf
on hold with Verizon
about 4 days ago
Been waiting on hold with Verizon Fios customer service for 28 minutes and counting. This is crazy
on hold with Verizon
about 4 days ago
@RiaZach77 Try calling @verizon ! You would always be on hold for 30 mins at least. This is regarding FIOS acct
on hold with Verizon
about 5 days ago
10 minutes and counting on hold with @verizonfios who refuse to honor a simple request for a service technician.
on hold with Verizon
about 5 days ago
@VerizonSupport After 40 minutes on hold someone picked up!!! I am glad they did but this is a terrible wait time.
on hold with Verizon
about 5 days ago
@VerizonSupport Primary issue is being on hold for 30+ and missing probably the only show I still ever watch on cable
on hold with Verizon
about 5 days ago
I'm on hold with @VerizonSupport and when I called they said 11 minutes but that was 53 minutes ago 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️
on hold with Verizon
about 5 days ago
40 minutes on hold with @verizon why did I get Fios?
on hold with Verizon
about 5 days ago
@VerizonSupport I have a white and red light on my box and no picture. What’s wrong? I’ve been on hold with customer service for 38 minutes
on hold with Verizon
about 6 days ago
@verizon I have never been so upset in my life! Been on hold for hours and still nothing done. I really thought Ver… https://t.co/XPOQjUGtt4
on hold with Verizon
about 6 days ago
@verizon absolutely horrible customer service and then I’m hung up on by your representative after waiting on hold for 15 minutes
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions