Complaints for Virgin Active Health Clubs

This is a real-time view of Twitter complaints for Virgin Active Health Clubs

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
about 22 hours ago
@VirginActiveUK After holding for over an hour someone finally picked up so am all set thank you.
about 6 days ago
@VirginActiveUK I have been trying to contact your customer services for 5 days and I am just left on hold for over… https://t.co/7XtrUUmAqS
about 2 weeks ago
@VirginActiveUK - I just spent *2 hours* on hold to your customer service, only to be hung up on. Unacceptable. Ple… https://t.co/30H1PLtPWD
about 2 weeks ago
@VirginActiveUK hi I’ve been on hold for over an hour and have been charged this month after cancelling over a year… https://t.co/XgPoNlFmT5
about 2 weeks ago
@VirginActiveUK how do I get in contact about my membership please? Been on hold for 30 mins now??
about 2 weeks ago
@VirginActiveUK I've been on hold for an hour with customer services after requesting for my membership to be cance… https://t.co/y4q14IJlyG
about 3 weeks ago
@VirginActiveUK @VirginActiveUK I've been on hold for 20 minutes to the head office trying to query a payment, can… https://t.co/insDZH6cgA
about 3 weeks ago
@VirginActiveUK hello Virgin, what do I have to do do get someone on the phone? Been on hold for over an hour fina… https://t.co/zZxRNHhsiz
about 3 weeks ago
@VirginActiveUK @neilm365 Hi @virginactiveuk Still nobody answering your phones on 020 7717 9000. On hold for 30 m… https://t.co/23P8LE3Ek1
about 1 month ago
@VirginActiveUK is Swiss cottage crèche (club v) open? Been on hold for 20 mins nobody answers the phone
about 1 month ago
@VirginActiveUK on hold for over 42 mins now ... and your membership log-in on-line has crashed. Not a great way to welcome back customers.
about 1 month ago
@VirginActiveUK I’ve tried several occasions and @on hold for over 20 minutes and not a glimmer of it being answered
about 1 month ago
@VirginActiveUK Hi! I've been trying to freeze my membership but its not working on the app or site and I've been on hold for over an hour
about 1 month ago
@VirginActiveUK @virginactiveUK No answer at Broadfield Park, Sheffield, I've just been on hold for about 30 minute… https://t.co/44YEcgc8gR
about 4 months ago
@VirginActiveUK - trying to cancel. 3x phone calls, 20 minutes on hold each time. 3 unanswered emails. Cancelled o… https://t.co/HA3Az1wtUH
about 6 months ago
@VirginActiveUK I have tried to contact you by phone but left on hold for 10 mins; can’t find an email address on y… https://t.co/6ZcYOPSfrk
about 6 months ago
@VirginActiveUK hi there, I have been on hold for over two hours today. Can you please tell me how I can get proof of my joining date?
about 6 months ago
@VirginActiveUK That’s the number I rang before and was on hold for 45 minutes before giving up. Is it possible to arrange a call back?
about 6 months ago
@VirginActiveUK hi there, have been on hold for 20minutes does anyone answer? A membership cost has been taken from… https://t.co/nwNyKMfKwl
about 6 months ago
Been on hold for 30mins with @VirginActiveUK customer services asking about joining a membership! And still waiting… https://t.co/haiI4D9F62
about 7 months ago
@VirginActiveUK Congratulations in your amazing customer service, I’ve been waiting on hold for 30 minutes, you did… https://t.co/kN7TvvEC0v
about 7 months ago
@VirginActiveUK hi Im trying to call for over a week now to make a final payment . On hold for hours. Can you help me sort this please
about 8 months ago
@VirginActiveUK @andreacrotti Same here! So annoying!! I've been on hold for 50 mins! I got some email about a memb… https://t.co/NuZ3WIwY7m
about 8 months ago
@VirginActiveUK I have now been on hold for an hour to your customer support. How can I actually get through to you?
about 8 months ago
@VirginActiveUK can someone please call me as I’ve been trying to speak with someone for 2 months and am on hold for hours.
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