Complaints for Virgin Active Health Clubs

This is a real-time view of Twitter complaints for Virgin Active Health Clubs

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
about 1 week ago
@VirginActiveUK hi Im trying to call for over a week now to make a final payment . On hold for hours. Can you help me sort this please
about 1 week ago
@VirginActiveUK @andreacrotti Same here! So annoying!! I've been on hold for 50 mins! I got some email about a memb… https://t.co/NuZ3WIwY7m
about 1 week ago
@VirginActiveUK I have now been on hold for an hour to your customer support. How can I actually get through to you?
about 1 week ago
@VirginActiveUK can someone please call me as I’ve been trying to speak with someone for 2 months and am on hold for hours.
about 3 weeks ago
Hi @VirginActiveUK I’ve been on hold for over 30 mins waiting to speak to a member of you CS team. Now that my club… https://t.co/ObkO7l8fU2
about 4 weeks ago
This.... Is.... Still.... Happening 1-2 hours on hold for @VirginActiveUK cust service. No response to my emails.… https://t.co/XTQgPjf6nb
about 4 weeks ago
@VirginActiveUK I have been on hold for an hour and 15 mins waiting to talk to someone?? Ridiculous customer servic… https://t.co/O132UtldX8
about 1 month ago
@VirginActiveUK @sophiebannerman @adamlowes_ On hold for over an hour today and still waiting - I've been told to d… https://t.co/LUc4kuUhMN
about 1 month ago
@VirginActiveUK I've just spent another 2 hours on hold today after about 5 hours last week, this is getting ridicu… https://t.co/wDKO1ARtgk
about 1 month ago
Been on hold with @VirginActiveUK for 35 minutes so far 🙃 https://t.co/ugOVynOS60
about 1 month ago
@VirginActiveUK been on hold for an hour and no replies to any of my emails... can someone help me please?
about 1 month ago
@VirginActiveUK No dan I can’t. I was on hold for a total of over three hours last week alone. You’ve got my phone… https://t.co/pnNsY9uHeN
about 1 month ago
@VirginActiveUK Yeah I was on hold for about 30 mins then had to give up, had no idea how long the wait would be. Emailed too
about 1 month ago
@VirginActiveUK I tried this twice today. Was on hold for over 25 mins both times. My problem is not resolved. Some… https://t.co/Als854LAAl
about 1 month ago
@VirginActiveUK been on hold for 35 mins trying to talk to you after you emailed me. Worst customer service.
about 1 month ago
@VirginActiveUK is there actually a good time to call to try and cancel that doesn’t mean being on hold for over an hour?
about 1 month ago
@VirginActiveUK hi, been on hold for 30 minutes on customer service number now, can you confirm if my subscription… https://t.co/ajasxYH4un
about 1 month ago
@VirginActiveUK for the fifth time this week I’ve been on hold for over 30 mins and still no joy. And my emails ig… https://t.co/M1siHre6Gu
about 1 month ago
@VirginActiveUK are the phone lines to the clubs working? I have been on hold for over 30minutes to Brighton and no one is picking up!!!
about 1 month ago
@VirginActiveUK are your contact centres open? Been on hold for a while now...
about 1 month ago
@VirginActiveUK 👋 Guys I called as soon as the phones opened and I've been on hold for 30 minutes. What's going on?
about 1 month ago
Currently trying to call and complain (again) and been on hold for 20 minutes and counting. @VirginActiveUK this is a joke
about 1 month ago
@VirginActiveUK Customer service is clearly not your thing. On hold for over an hour and not even a sorry for the… https://t.co/aP5TMFyyeM
about 1 month ago
@VirginActiveUK The same question. But how to DM you if your DM button is disabled? I’ve spent 2 hours on hold yest… https://t.co/5HEdi5lReK
about 1 month ago
@KarlSmith773 @VirginActiveUK Karl, fyi, I stayed on hold with them as this DM thing was getting me nowhere. They f… https://t.co/fdf6xP8gVN
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions