Complaints for Virgin Atlantic

This is a real-time view of Twitter complaints for Virgin Atlantic

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Virgin Atlantic
about 3 hours ago
@VirginAtlantic on hold for 50 minutes and counting fed up of the rubbish hold music...think you have made too many staff redundant
on hold with Virgin Atlantic
about 4 days ago
@VirginAtlantic could you please get in contact with me to rebook my flights. I have been on hold for over four hou… https://t.co/eQoAbqAwbD
on hold with Virgin Atlantic
about 1 week ago
@flickhan @VirginAtlantic No, I haven't been paid. I spoke to a guy called Lex who is awesome. I was on hold for an… https://t.co/FnbLUObLQF
on hold with Virgin Atlantic
about 1 week ago
@Virginatlantic This is the 3rd day I’ve been kept on hold for over 1 hour. I sent messages to your WhatsApp line 3… https://t.co/OSTq6rGbwR
on hold with Virgin Atlantic
about 2 weeks ago
@VirginAtlantic 90 minutes on hold this morning to then get cut off after the same yesterday. No one responding to… https://t.co/1bPV5dg1gJ
on hold with Virgin Atlantic
about 2 weeks ago
@VirginAtlantic what a joke, 2 HOURS on hold to be told I’m not entitled to a refund, despite the fact there is a t… https://t.co/sm8lZ4fjym
on hold with Virgin Atlantic
about 2 weeks ago
Anyone else been on hold for over 1hr40?? @VirginAtlantic you keep hanging up @me when one of your advisors tries… https://t.co/hdwXpOAxRL
on hold with Virgin Atlantic
about 3 weeks ago
Now been on hold with @VirginAtlantic for 1hr35m, still not been able to talk to a human being about my flight tomorrow. Very frustrating.
on hold with Virgin Atlantic
about 3 weeks ago
@VirginAtlantic how can I contact you regarding my refund without being on hold for hours?
on hold with Virgin Atlantic
about 1 month ago
@VirginAtlantic I've tried all of the above - nothing works. I've now been on hold for over an hour. The pandemic i… https://t.co/rGW04WTNsJ
on hold with Virgin Atlantic
about 1 month ago
On hold with @VirginAtlantic One hour and 3 minutes so far.
on hold with Virgin Atlantic
about 1 month ago
@little__greyy @VirginAtlantic I’m in a similar situ with another airline and I’ve spent HOURS on hold trying to ge… https://t.co/5UhyqHbepY
on hold with Virgin Atlantic
about 1 month ago
@VirginAtlantic been on hold for an hour and a half!? What’s going on!
on hold with Virgin Atlantic
about 1 month ago
@VirginAtlantic Finally get through after 3.25 hours on hold, we're told that you cannot change our flight that You… https://t.co/Yf9UZ1c6Qg
on hold with Virgin Atlantic
about 1 month ago
@VirginAtlantic 1 hour and 50 min on hold with customer service, finally get through and they "need to transfer us… https://t.co/UL70AQKxeX
on hold with Virgin Atlantic
about 1 month ago
@VirginAtlantic I was on hold for over an hour and half, no answer and no response to texts - how do I rebook my flight ???
on hold with Virgin Atlantic
about 1 month ago
@VirginAtlantic Come on Virgin,40 minutes on hold is enough no ?
on hold with Virgin Atlantic
about 1 month ago
Waiting on hold with @VirginAtlantic for 2+ hours a day would be much more pleasurable if they had more than the sa… https://t.co/bUdy1IjPij
on hold with Virgin Atlantic
about 1 month ago
@BrianBnew @VirginAtlantic Same! 121 days for me, just spent 1.5 hours on hold to talk to someone and they hung up… https://t.co/T302Lb0v1J
on hold with Virgin Atlantic
about 1 month ago
@VirginAtlantic where is my refund? Four emails - over 110 days and 56 minutes on hold? How are we meant to get in… https://t.co/cWxNGElcvB
on hold with Virgin Atlantic
about 1 month ago
@VirginAtlantic is there anyway to communicate with someone other than phone? i've been on hold for more than an ho… https://t.co/KhsiZ7MRd8
on hold with Virgin Atlantic
about 1 month ago
@UK_CAA 16 weeks waiting for a refund from @VirginAtlantic - 56 minutes on hold no response, email sent with reply… https://t.co/WNktfkdwyI
on hold with Virgin Atlantic
about 1 month ago
@VirginAtlantic I called and was on hold for 58 minutes. I used the text chat system but it kept asking me the same… https://t.co/2UM0Pmywu3
on hold with Virgin Atlantic
about 1 month ago
@VirginAtlantic I was asking what her options are other than calling as no answer when on hold for hours ? If she s… https://t.co/AHpOZar7SK
on hold with Virgin Atlantic
about 1 month ago
@VirginAtlantic seriously? spent 2 hours on hold, was talking to one of your agents and then he just hangs up on me… https://t.co/VUxPVGd0T2
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