Complaints for Virgin Media

This is a real-time view of Twitter complaints for Virgin Media

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Virgin Media
about 1 day ago
@virginmedia another 5 calls and 30 minutes on hold of my life I will NEVEER be able to get back
on hold with Virgin Media
about 3 days ago
@virginmedia your engineer broke our broadband this morning at the street cabinet. Just been on hold for 15 minutes… https://t.co/tfJunuBNsX
on hold with Virgin Media
about 3 days ago
@SkyUK @virginmedia I might be just on hold with the customer services team......
on hold with Virgin Media
about 4 days ago
@virginmedia @virginmedia Put through to a lady in India who put me on hold for about 4 minutes then said her syste… https://t.co/8VPdx53HOA
on hold with Virgin Media
about 4 days ago
@virginmedia is there no one at virgin that can help, been left on hold with you guys for 30 mins now
on hold with Virgin Media
about 5 days ago
@virginmedia been doing this for 2hours now, your customer service has put me on hold for 10mins please sort it it’… https://t.co/Gvr92EyxOW
on hold with Virgin Media
about 5 days ago
@virginmedia oh why did I switch to Virgin Media!! No phone still, over billed and on hold for ages #imthecustomer #poorprocess #fedup
on hold with Virgin Media
about 5 days ago
@virginmedia Well having been on hold for 45 mins I’m still unsure what is going on, are you telling me that the gr… https://t.co/NiPWeoaGrI
on hold with Virgin Media
about 6 days ago
@virginmedia on hold for over half an hour. No wonder I’m cancelling 😡😡 #useless #4people
on hold with Virgin Media
about 1 week ago
Dear @virginmedia customer service 'manager' rather than put me on hold for 20 minutes until the lines close, you c… https://t.co/ClYjJYxsN2
on hold with Virgin Media
about 1 week ago
Dear @virginmedia customer service 'manager' rather than put me on hold for 20 minutes until the lines close, you c… https://t.co/llgRJdPScd
on hold with Virgin Media
about 1 week ago
@virginmedia And as I can see on hold for 30 minutes a joke. 🤬😡
on hold with Virgin Media
about 1 week ago
@virginmedia I have tried to put my contract on hold for a period of time. Nobody seems to understand what I am asking
on hold with Virgin Media
about 1 week ago
@virginmedia Waited on hold for 10 minutes with no answer
on hold with Virgin Media
about 1 week ago
@virginmedia I don’t have the time to sit on hold for hours tomorrow. That’s why I want a contact address to send m… https://t.co/0Gv7Hib4se
on hold with Virgin Media
about 2 weeks ago
@virginmedia has the worst customer service in the world. Just been on hold for 35 minute then they put the phone down on me.
on hold with Virgin Media
about 2 weeks ago
@virginmedia is there really not a better way than sitting on hold for a second day in a row to simply tell you th… https://t.co/aSfbB0IINx
on hold with Virgin Media
about 2 weeks ago
@virginmedia Been on hold for 20 minutes waiting to make a complaint to a manager. Not making your position any bet… https://t.co/DI4QV7tzG4
on hold with Virgin Media
about 2 weeks ago
@virginmedia The case had been closed l asked to speak to a supervisor l was then left on hold for 20 minutes. I wo… https://t.co/fPwg7wyBVp
on hold with Virgin Media
about 2 weeks ago
@virginmedia Unless it's a free phone number I cannot use my precious minutes on hold for over 20mins. I do not hav… https://t.co/KM0PKeiwIA
on hold with Virgin Media
about 2 weeks ago
@virginmedia They said I have to 'book it online', after being on hold for 20 minutes. Just help me book the appoin… https://t.co/0rCMOjxAPA
on hold with Virgin Media
about 2 weeks ago
@virginmedia What are the benefits of calling virgin media if I’m going to be placed on hold for hours because I’m… https://t.co/dPh4znT3E6
on hold with Virgin Media
about 2 weeks ago
Currently on hold with @virginmedia - and while I wait, I want to make two comments about their phone system...
on hold with Virgin Media
about 2 weeks ago
@virginmedia I've been on hold for over 20 mins, are you taking calls today? https://t.co/ZjwuRRSNk7
on hold with Virgin Media
about 3 weeks ago
@virginmedia No because judging by others Facebook posts and tweets, most have been on hold for at least an hour.
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions