Complaints for Virgin Media

This is a real-time view of Twitter complaints for Virgin Media

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Virgin Media
about 1 day ago
@demmi_benjamin @onholdwith @virginmedia shocking service literally haven't helped in the slightest
on hold with Virgin Media
about 1 day ago
@onholdwith @virginmedia @jack_abc Disgraceful company!!!
on hold with Virgin Media
about 1 day ago
@virginmedia first I was put on hold for 20 mins then disconnected. Rang back to be told a ticket was being raised with technical IT...
on hold with Virgin Media
about 1 day ago
@virginmedia I already spent 15 minutes on hold. Is this going to repair my credit rating? You screwed up and I end… https://t.co/ANVvt1b3RB
on hold with Virgin Media
about 2 days ago
@virginmedia just rang again, gave my details put on hold for 15 minutes and then as the call reconnected he hung u… https://t.co/sFcJp8nM4q
on hold with Virgin Media
about 2 days ago
@virginmedia Well I want to cancel now and I’ve been on hold for 20 minutes...it should not be this difficult!
on hold with Virgin Media
about 3 days ago
@virginmedia I keep getting passed on and last time I was on hold for 35 minutes so I ended the call. Nothing's being resolved
on hold with Virgin Media
about 3 days ago
@virginmedia What reference should I use as last one I was on hold for 30 minutes and then was passed to 4 different people
on hold with Virgin Media
about 3 days ago
@virginmedia We did that yesterday. 15 minutes on hold, then half an hour being transferred between departments, th… https://t.co/dS11VxI3Ha
on hold with Virgin Media
about 3 days ago
@virginmedia No!!!!!! Your customer service is easily the worst I’ve ever had. I’ve been on hold for 20 minutes now… https://t.co/T3laouCevG
on hold with Virgin Media
about 4 days ago
@virginmedia 7 minutes on hold so far 🙄
on hold with Virgin Media
about 4 days ago
@virginmedia Tried calling but was put on hold for over an hour
on hold with Virgin Media
about 4 days ago
@virginmedia After being passed to two different departments and being on hold for 55 minutes the call went dead....
on hold with Virgin Media
about 4 days ago
@virginmedia 8 minutes on hold and waiting!
on hold with Virgin Media
about 4 days ago
@virginmedia No I haven't I have tried and been on hold for 20 mins and I've tried online chat which keeps disconne… https://t.co/qtKB4MiKYq
on hold with Virgin Media
about 5 days ago
Spent hours on hold and talking to virgin mobile @virginmedia @Virgin tonight! Terrible customer service and so s… https://t.co/06Na3TeFiJ
on hold with Virgin Media
about 6 days ago
Virgin media mobile on hold for 30 mins, then to be told they could not discus my account with me after giving them my details & password.
on hold with Virgin Media
about 6 days ago
@virginmedia Impossible to get through at the moment - spent an extra 10 minutes on hold after giving up on the fir… https://t.co/W4RS87ZhnR
on hold with Virgin Media
about 1 week ago
@virginmedia I am on hold with a floor manager now, still no feasible sign of a technician - more piped music, 31.3… https://t.co/l65pD0AtzR
on hold with Virgin Media
about 1 week ago
Fuming with @virginmedia on hold for a hour to be passed from pillow to post and none of them staff have a clue what your asking 😡
on hold with Virgin Media
about 1 week ago
@virginmedia been on hold for 40 minutes begging to be put through to your fraud team. Please can fraud call us on… https://t.co/NH3TDlH4kk
on hold with Virgin Media
about 1 week ago
@virginmedia you are useless. I’m a new customer. On the phone for 31minutes just to get WiFi activated. 20minutes on hold after it said 2.
on hold with Virgin Media
about 1 week ago
On hold for 45 minutes to @virginmedia finally get through to be transferred and cut off!!! Not a happy customer. Still no tv or internet 😡
on hold with Virgin Media
about 1 week ago
Do you think this is acceptable @richardbranson that @virginmedia keep their customers on hold for over an hour and… https://t.co/b8p758aUM2
on hold with Virgin Media
about 1 week ago
@virginmedia Can u call me so I don't spend 4 hours on hold thanks
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions