Complaints for Virgin Media

This is a real-time view of Twitter complaints for Virgin Media

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Virgin Media
about 6 hours ago
@virginmedia can’t get through to anybody. Rubbish experience having to wait hours on hold. You guys are pretty pathetic tbf
on hold with Virgin Media
about 9 hours ago
#liveupdate of my call with @virginmedia customer service. I was put on hold without any warning 🧐. My query - payi… https://t.co/UU0q2nF8OY
on hold with Virgin Media
about 9 hours ago
Currently I am on hold with @virginmedia to sort their crap service out. I am paying for 350 mbps and only getting… https://t.co/0yNZjbuZU1
on hold with Virgin Media
about 9 hours ago
@virginmedia been on hold for over an hour, swear your agents are just letting the phone ring until closing time
on hold with Virgin Media
about 9 hours ago
@virginmedia your internet is shocking!!! Trying to get in touch with customer services on hold for 20 minutes. No… https://t.co/429LaDWbba
on hold with Virgin Media
about 9 hours ago
@virginmedia I’ve been on hold for 25 mins to speak to customer services and you’ve cut me off without getting to s… https://t.co/6jLcPWpf35
on hold with Virgin Media
about 9 hours ago
@WilliamBeaney4 @virginmedia Waste of time ringing. You are either on hold for hours or they hang up on you. For a… https://t.co/Qb1MFbW7GX
on hold with Virgin Media
about 10 hours ago
@virginmedia I did call @virginmedia I was kept on hold for about an hour and your agent said he was transferring… https://t.co/GHZCtOGGOZ
on hold with Virgin Media
about 11 hours ago
@virginmedia Yeah, I'd rather not pay your premium rate to be left on hold for hours and then 'sold to' - because I… https://t.co/SuJhWeni3e
on hold with Virgin Media
about 12 hours ago
Trying to get hold of @virginmedia , on hold for a decent length of time. And then just get dropped. Cheers lads, I… https://t.co/nkz2KHKwOZ
on hold with Virgin Media
about 14 hours ago
@virginmedia is 54 minutes on hold! Good for the 0345 454 111? and counting
on hold with Virgin Media
about 16 hours ago
@virginmedia You want me to sit on hold for another hour? To be told to reboot the box… behave yourself. I’m dying… https://t.co/Nqbm4GP53s
on hold with Virgin Media
about 16 hours ago
@virginmedia class craic spending 2 hours on hold to your faults team to be hung up on. You owe me £12 for that call yis cretins
on hold with Virgin Media
about 18 hours ago
There's a special place in hell reserved for anything to do with @virginmedia - trying to cancel, now on hold with… https://t.co/Mc7OWPIo54
on hold with Virgin Media
about 18 hours ago
@virginmedia Hi there. I tried calling but was on hold for over an hour and then just got disconnected. Just want t… https://t.co/TfTYPLe5cB
on hold with Virgin Media
about 1 day ago
@virginmedia I spoke to an advisor who told me she was transferring me but I was cut off! Was on hold for over an h… https://t.co/FHjKnL3iWe
on hold with Virgin Media
about 1 day ago
@virginmedia Just spent 20 mins on hold with customer care, call dropped for no reason & guess what? Customer "coul… https://t.co/uFvhlTgZkD
on hold with Virgin Media
about 1 day ago
@virginmedia is it normal to be on hold for an hour and a half after you told me to call back regarding ongoing issue?
on hold with Virgin Media
about 1 day ago
@virginmedia I've just spent 50 minutes on hold to virign media customer services only to just be cut off. Please s… https://t.co/OQ1KcxUYzI
on hold with Virgin Media
about 1 day ago
@virginmedia OMG, hours on hold, cut off twice, no service and no one who speaks any sense! Terrible!
on hold with Virgin Media
about 2 days ago
@virginmedia I don't see any phone numbers. I tried calling the support number and was on hold for over an hour so… https://t.co/K8x4twScBw
on hold with Virgin Media
about 2 days ago
Currently on hold with @virginmedia but they seem a little busy atm.. Wonder if it’s anything with them upping their prices again 🤦‍♂️😂
on hold with Virgin Media
about 2 days ago
@virginmedia And so it goes on. Still no service. Spoke to operator, on hold for 15 mins, operator then abandoned t… https://t.co/HwBmI25Vu7
on hold with Virgin Media
about 2 days ago
@virginmedia I did on hold for 30 mins then said the could not help I need to contact the web team sign into my vir… https://t.co/1S6xLypJ0I
on hold with Virgin Media
about 2 days ago
Anyone tried to speak to @virginmedia recently? Is it gonna be another 60 minutes on hold jobby?
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions