Complaints for Virgin Media

This is a real-time view of Twitter complaints for Virgin Media

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Virgin Media
about 8 hours ago
@virginmedia My complaint is about being ripped off by being charged £97 this month and being put on hold for over… https://t.co/RVUjDd3Orz
on hold with Virgin Media
about 8 hours ago
SERIOUSLY!!!!! @virginmedia I’ve Had no internet for 2 WEEKS and I’ve just been cut off from being on hold for 25 m… https://t.co/GkscpFeatY
on hold with Virgin Media
about 10 hours ago
@virginmedia been on hold for over an hour for the past 6 nights trying to get some help with my broadband. Are you… https://t.co/UyrDTAzZLa
on hold with Virgin Media
about 10 hours ago
Love being on hold for 30+ mins because I am trying to get @virginmedia to actually have a service that works
on hold with Virgin Media
about 10 hours ago
Hi @virginmedia I've just been on hold for 20 minutes to just get cut off. Can someone call me?
on hold with Virgin Media
about 11 hours ago
@virginmedia 25min on hold for a phone fault to arrange engineer and she hangs up cos she can't hear me...thats why im calling!!! USLESS
on hold with Virgin Media
about 11 hours ago
@virginmedia sort your shit out. On hold for over twenty minutes trying to complain about your line-quality/router… https://t.co/LBfvkS6vc3
on hold with Virgin Media
about 13 hours ago
@virginmedia hi, I’ve been trying for two days to contact you re a problem. Yesterday I was on hold for over an hou… https://t.co/UqtCUhoLiO
on hold with Virgin Media
about 17 hours ago
@virginmedia how do I get any communication from this service? Constantly busy phone line, on hold for hours, websi… https://t.co/6LMM86k0Nw
on hold with Virgin Media
about 19 hours ago
So far I've spent 15 mins on hold with Virgin Media to find out why my net isn't working. Whoever chooses hold music needs hunted.
on hold with Virgin Media
about 1 day ago
@virginmedia I would rather someone contacted me so I’m not wasting my evening waiting on hold for a long time agai… https://t.co/c8IcXKAcBZ
on hold with Virgin Media
about 1 day ago
@virginmedia @virginmedia sort this mess out ffs! No ones even answering the phone calls been on hold for about an hour!
on hold with Virgin Media
about 1 day ago
@virginmedia Hi VM! Please can you confirm what the issues are with the GL4 area? Been on hold for 30 minutes. No F… https://t.co/MFeCm8rVTH
on hold with Virgin Media
about 1 day ago
@virginmedia After the line going dead, so called back only to be on hold for a further 24 minutes to connect to an… https://t.co/4GQ4KUOrOp
on hold with Virgin Media
about 1 day ago
And at 21 minutes on hold @virginmedia I give up. Call me please. 740598902 - account details there.
on hold with Virgin Media
about 1 day ago
14 minutes on hold @virginmedia
on hold with Virgin Media
about 1 day ago
@virginmedia I've been on hold for 55 minutes not acceptable
on hold with Virgin Media
about 2 days ago
@virginmedia Hi. Is your instant chat working today? Been on hold for over half an hour just to ask when my final bill will be generated...
on hold with Virgin Media
about 3 days ago
@virginmedia Been on hold for 10 mins waiting for a manager- feel like I am deliberately being left waiting in the… https://t.co/6mdKjzSjhV
on hold with Virgin Media
about 4 days ago
@virginmedia Calling Virgin Media is the worst way to contact you. Usually you end up on hold for hours, or - as I… https://t.co/kTzEjD8V79
on hold with Virgin Media
about 4 days ago
@virginmedia I already have spoken to them twice. I refuse to call and be on hold for 30 minutes again only to spea… https://t.co/Oi50pCWAUz
on hold with Virgin Media
about 5 days ago
#virginmedia You are absolute awful. The customer service is beyond disgusting. On hold for 30 mins only to be cut… https://t.co/bVf1zRHSLc
on hold with Virgin Media
about 5 days ago
@virginmedia Hi there, sorry didn't see your reply. Was going through my phone whilst on hold for another 30 mins.… https://t.co/7Avv0cete1
on hold with Virgin Media
about 5 days ago
@virginmedia Hi there, I believe I have 3 unanswered complaints running. Now, I have been on hold for over 20 minut… https://t.co/KiqHOjIhqn
on hold with Virgin Media
about 5 days ago
@virginmedia Hiya, we’re trying to set up our virgin stuff and my dads been on hold for 25min but no indication of… https://t.co/rkHxy8kfaA
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions