Complaints for Virgin Media

This is a real-time view of Twitter complaints for Virgin Media

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Virgin Media
about 34 minutes ago
@virginmedia After 2 hours being passed around and 30+ minutes on hold today I’m done talking to you. I’ll be sprea… https://t.co/x1RTZSetsR
on hold with Virgin Media
about 51 minutes ago
@virginmedia been on hold for an hour now. All I want to do is discuss the end of my broadband contract and potenti… https://t.co/S0FGi8h8cM
on hold with Virgin Media
about 1 hour ago
@virginmedia Is there any particular reason that I need to call and be on hold for over 35mins to leave your servic… https://t.co/C8u4lzYknc
on hold with Virgin Media
about 1 hour ago
@virginmedia @SamanthaJane_H On hold for over 45 mins. An easy way is to add a cancel button to the online account.… https://t.co/plBrmNBmwZ
on hold with Virgin Media
about 1 hour ago
@virginmedia @mackieg67 Sorry to hijack - i've been on hold for over 40 mins. Is there any point continuing if this… https://t.co/mhMT0KYRd6
on hold with Virgin Media
about 2 hours ago
@virginmedia hello have been on hold with you for an hour. Do you have any idea how much longer it might take to an… https://t.co/aycwqQ2bHG
on hold with Virgin Media
about 2 hours ago
@virginmedia hey, any way I can contact you other than be on hold for over an hour? #AskingForAFriend
on hold with Virgin Media
about 7 hours ago
@virginmedia why is it so difficult to cancel my account??? On hold for 30 mins then spoke to 2 people neither of which could help!!!!!
on hold with Virgin Media
about 9 hours ago
@virginmedia It’s not a fault in the area it is CONSTANT I’m trying to cancel but have been on hold for 15 mins now… https://t.co/vj5DlfdCQp
on hold with Virgin Media
about 1 day ago
@virginmedia Been on hold for 45 mins on the phone and the hold music has stopped and line has gone dead. Tbh I'll… https://t.co/zkPkhmOLFF
on hold with Virgin Media
about 1 day ago
@virginmedia new customer hear on hold for 30 mins plus! Signed up to false promised advertising! https://t.co/BdARymtUHL
on hold with Virgin Media
about 1 day ago
@virginmedia In summary we would spend many hours on hold waiting to speak to customer services. When we got throug… https://t.co/hZHBc3a9Em
on hold with Virgin Media
about 1 day ago
@virginmedia I phoned and waited on hold for an hour, spoke to a lady, told her I wanted to leave and she hung up o… https://t.co/8GGYHPY4da
on hold with Virgin Media
about 2 days ago
@virginmedia I want to cancel my broadband and was on hold for over an hour and then the call was disconnected. Why… https://t.co/D8PxdLUTrc
on hold with Virgin Media
about 2 days ago
@virginmedia Been on hold for 45 minutes. Intermittent fault apparently according to your automated voice service.
on hold with Virgin Media
about 2 days ago
@virginmedia It would be good if they answered the phone been on hold for 45 mins on several times still no answer
on hold with Virgin Media
about 2 days ago
@virginmedia The deadline for adjusting my package with you was today and my husband was on hold for 45 minutes get… https://t.co/EqHqnagXmF
on hold with Virgin Media
about 2 days ago
@virginmedia hello, I’ve tried calling twice to cancel my account and both times have waited 20+ minutes on hold on… https://t.co/hio0LiVZP8
on hold with Virgin Media
about 2 days ago
@virginmedia any chance you can employ staff so I don’t have to be on hold for more than an hour without anyone pic… https://t.co/p8FalAtmTa
on hold with Virgin Media
about 2 days ago
@virginmedia Cut off again at 1 hour 10 in the middle of a conversation after waiting 50 minutes on hold. Told ther… https://t.co/2oomobLIcN
on hold with Virgin Media
about 2 days ago
@virginmedia are absolutely crap… I’ve been trying to get some help for day but have been on hold for hours then cu… https://t.co/Ithmzawb3K
on hold with Virgin Media
about 2 days ago
@virginmedia On hold for 25 minutes and counting… after being cut off the first time…
on hold with Virgin Media
about 2 days ago
@virginmedia on hold for over 40mins. 1st call on hold was disconnected by you. Option 4. Wanting to leave followin… https://t.co/gRHlF8mZpi
on hold with Virgin Media
about 2 days ago
@virginmedia I tried to call this morning but none of the options were appropriate and I didn't have time to be on hold for hours again
on hold with Virgin Media
about 2 days ago
@virginmedia on hold for over an hour trying to discuss end of broadband contract - is there any other way of speaking to someone?
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions