Complaints for Virgin Media

This is a real-time view of Twitter complaints for Virgin Media

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Virgin Media
about 9 hours ago
@virginmedia Husband tried to call back and was kept on hold for 30min. Spoke to web help but complaints team not i… https://t.co/CyNeC0dxa6
on hold with Virgin Media
about 9 hours ago
@virginmedia when are you going to fix the problem with the Wi-Fi? I'm not prepared to be on hold for over 10 minut… https://t.co/E2EEe5Ak0g
on hold with Virgin Media
about 18 hours ago
@virginmedia On hold for 20 mins
on hold with Virgin Media
about 1 day ago
@virginmedia 13 minutes on hold does not set me up for a friendly chat
on hold with Virgin Media
about 2 days ago
@virginmedia 20 minutes on hold, not even through to anyone yet... What a waste of time this is. I think I'm leavin… https://t.co/DXXDdH23kK
on hold with Virgin Media
about 2 days ago
Hi @virginmedia , had no broadband since Thursday, tried resetting hub numerous times and can't wait on hold for 20… https://t.co/ArQETzPu4a
on hold with Virgin Media
about 2 days ago
@virginmedia Just on hold for over an hour
on hold with Virgin Media
about 3 days ago
@virginmedia yep, doing that been haven't even got through yet! Been on hold for a long time.
on hold with Virgin Media
about 3 days ago
@virginmedia Yeah I've tried calling that 4 times today and wasted over 2 hours on hold. I know this isn't a local… https://t.co/rdQyxgjcFg
on hold with Virgin Media
about 3 days ago
@virginmedia what’s going on with the internet. Not had a connection all day! Called twice and was on hold for 20mi… https://t.co/j1nXOHz7a4
on hold with Virgin Media
about 3 days ago
@virginmedia if you're going to keep people on hold for as long as I've been on hold, please can you stop playing t… https://t.co/5C45fBMcJW
on hold with Virgin Media
about 3 days ago
Very disappointed by Virgin Media customer service . Was on hold for ages and the staff is so rude and clueless. Sp… https://t.co/Ft7xYj2XBi
on hold with Virgin Media
about 4 days ago
Another day, another @virginmedia broadband issue. Been on hold for 20-25mins now, impossible to speak to someone t… https://t.co/wQLSGiaHbL
on hold with Virgin Media
about 4 days ago
@virginmedia Cheers, but been on hold for 15mins, I'm shelling out a lot for Internet, this is pretty piss poor service
on hold with Virgin Media
about 4 days ago
@virginmedia day one of being a customer. Internet problems. On hold for 15 mins. Cut off. On hold for another 15 m… https://t.co/BIwnRQZtzX
on hold with Virgin Media
about 4 days ago
@virginmedia No, I’m asking you to record one for me because when I tried I was on hold for 10 minutes then cut off… https://t.co/F6WGZfUqIW
on hold with Virgin Media
about 5 days ago
@virginmedia Spoke to a lady on the mobile phone ( on hold for 10 mins) who spoke to support but didn't offer any e… https://t.co/NtTIn2ZJao
on hold with Virgin Media
about 5 days ago
@virginmedia could I please request a call from one of your agents tomorrow pls? Last time I called I was left on hold for 20mins.
on hold with Virgin Media
about 5 days ago
@virginmedia are an absolute joke on hold for 30 mins then the answer but put call on hold for 30 secs then hold music again! 😡😡😡
on hold with Virgin Media
about 5 days ago
@virginmedia I’ve not managed to find the strength to wait for 45 minutes on hold yet no.
on hold with Virgin Media
about 5 days ago
@virginmedia No because everytime I call I’m on hold for hours and then you hang up on me. It’s impossible to get in touch with you
on hold with Virgin Media
about 6 days ago
@virginmedia Been on hold for 15 minutes now, can't wait on the phone for much longer than this. And I need my broa… https://t.co/D5fjHq4Vnz
on hold with Virgin Media
about 6 days ago
@virginmedia Spent over 20 minutes on hold to be told by an engineer who was clearly reading of a script that he co… https://t.co/931kgvhZCd
on hold with Virgin Media
about 6 days ago
@virginmedia managed to find a number. Been holding for over 20 mins and gone through all your rubbish music! Beyond a joke! Sort it please!
on hold with Virgin Media
about 6 days ago
@virginmedia why tell customers that your call will be answered in 5 minutes - have been on hold for 10 minutes and… https://t.co/xIewHvokRf
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