Complaints for Virgin Media

This is a real-time view of Twitter complaints for Virgin Media

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Virgin Media
about 56 minutes ago
@virginmedia I was promised a manager would phone me back after being on hold for 20minutes.im still waiting!!
on hold with Virgin Media
about 6 hours ago
@virginmedia I had to hang up. Can someone call me back? 25 minutes on hold (with no update) after speaking to someone is not acceptable.
on hold with Virgin Media
about 6 hours ago
@virginmedia called up, spoke to someone who went to "check one thing". Have now been on hold for 25 minutes. Outrageous!
on hold with Virgin Media
about 8 hours ago
@virginmedia TERRIBLE service! I've had nothing but problems since joining from sky to be on hold for 20 mins to have the call disconnected
on hold with Virgin Media
about 22 hours ago
@virginmedia The told us to check terms and condition and then kept on hold for a manager for and hour still no answer
on hold with Virgin Media
about 23 hours ago
@virginmedia Internet down again... I was on hold for 15 minutes only to be hung up on as soon as the operator answered.
on hold with Virgin Media
about 1 day ago
@virginmedia it's not extra!! I had to make umpteen calls from Australia to you to sort this out, on hold for 45 mi… https://t.co/aMaHaLxeb3
on hold with Virgin Media
about 1 day ago
@virginmedia After some of the world worst service, after 2 people cutting me off, being put on hold for 15 minutes… https://t.co/8tBg4k6aqe
on hold with Virgin Media
about 1 day ago
@virginmedia feeling slightly put out, trying to speak to someone about my account and sick of being on hold for 20 minutes plus
on hold with Virgin Media
about 1 day ago
@virginmedia on hold for 10 mins on 2nd call. 1st attempt they just hung up. Your service levels are so weak
on hold with Virgin Media
about 1 day ago
@virginmedia I gave up after being on hold for over 20 minutes. Thanks anyway.
on hold with Virgin Media
about 2 days ago
@virginmedia ... Hits not sent still in wallgarden at virgin, on hold for hours , spoke to poor English speakers, told had been done ...
on hold with Virgin Media
about 2 days ago
So @virginmedia after being told that I only need to wait for 3 minutes on hold to speak to someone, Ive been on hold for an hour
on hold with Virgin Media
about 2 days ago
@virginmedia been on hold for 25 minutes whats going on ????
on hold with Virgin Media
about 2 days ago
@virginmedia on hold for over 20 minutes. quick and easy home startup does not exist
on hold with Virgin Media
about 2 days ago
@virginmedia After being on hold for almost 2 hours. I finally get through to be told the issue won't be resolved until 22nd Sept.
on hold with Virgin Media
about 3 days ago
@virginmedia really professional staff in your contact centre, putting us on hold for 20 mins then cutting us off.
on hold with Virgin Media
about 3 days ago
@virginmedia How can one company operate a mob phone service so badly? 40 minutes on hold, ops reading from poor scripts. Unacceptable
on hold with Virgin Media
about 3 days ago
@virginmedia 40 minutes on hold! How long will this take I've got work on Monday!
on hold with Virgin Media
about 3 days ago
@virginmedia I spent 13 minutes on hold. I soon as I said I wanted to cancel my contract, you hung up. Why? Please ring me back . Thank you
on hold with Virgin Media
about 3 days ago
@virginmedia Been on hold for 15 mins,I was told 2 mins.Hurry up!
on hold with Virgin Media
about 3 days ago
I am so upset that I've had to cancel tonights stream guys. Sorry. Spent 40 minutes on hold to @virginmedia after a staff member dc'd my net
on hold with Virgin Media
about 3 days ago
@newsthump And don’t bother emailing @virginmedia - we don’t do email. Phone us and stay on hold for hours before being told to try again.
on hold with Virgin Media
about 4 days ago
@virginmedia are the biggest shitebags on earth. On hold for 20 minutes for a manager!!!😡
on hold with Virgin Media
about 4 days ago
@virginmedia now 23 minutes on hold!
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