Complaints for Virgin Media

This is a real-time view of Twitter complaints for Virgin Media

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Virgin Media
about 9 hours ago
Virgin media please answer was calling on 150 number put on hold for over an hour no wifi connection again keeps ha… https://t.co/BytQejqeBk
on hold with Virgin Media
about 11 hours ago
@virginmedia nearly 20 minutes on hold and still nobody is there to answer the phone? Very poor customer service for a company your size.
on hold with Virgin Media
about 11 hours ago
@virginmedia good evening. As I’ve been on hold for over an hour now I thought I’d tweet to see I can get help any… https://t.co/m22zVvtTBl
on hold with Virgin Media
about 12 hours ago
@virginmedia absolutely useless. Put through to retentions twice tonight only to be on hold for 50 minutes both times.
on hold with Virgin Media
about 13 hours ago
@virginmedia The problem is they do not answer and I have wasted hours on hold at a cost to me...why can you not call me?
on hold with Virgin Media
about 13 hours ago
@virginmedia does anyone work there anymore on hold for over 30mins my daughters phone not worked for a week nobody… https://t.co/qrqF3s16Z3
on hold with Virgin Media
about 14 hours ago
@mrsmilton18 @virginmedia @MoneyTelegraph Nothing but trouble. On hold with a member of their team as I type. Three… https://t.co/8HpwthrBAh
on hold with Virgin Media
about 15 hours ago
Can someone @virginmedia answer the telephone? been on hold for 20 mins my parents dont have mobile and they a… https://t.co/iC4u8Sm3hQ
on hold with Virgin Media
about 15 hours ago
@virginmedia It was too expensive to call from my mobile and wait on hold for at least 30 minutes so I gave up.
on hold with Virgin Media
about 15 hours ago
Does anyone actually work at @virginmedia ? So far 6 phone calls (currently been on hold for 30 minutes) just to or… https://t.co/cYrhqGP31t
on hold with Virgin Media
about 17 hours ago
@virginmedia Don't have time today to wait on hold for an age. Am messaging someone on your forum now. Congrats I'm… https://t.co/cSAMtu8HmV
on hold with Virgin Media
about 17 hours ago
I dread calling @virginmedia customer service. Saturday I was on hold for 30 mins before I hung. I’ll go again. Wish me luck!
on hold with Virgin Media
about 18 hours ago
@virginmedia After waiting over 30 minutes on hold being told there’s a known fault in the area that we are dealing… https://t.co/AamGwNehoG
on hold with Virgin Media
about 21 hours ago
@virginmedia WiFi isn’t working and I’ve been on hold for 20 minutes to get it sorted. I work from home, this isn’t acceptable!
on hold with Virgin Media
about 21 hours ago
@virginmedia Yes!! been trying to cancel account since Feb instead of staff trying 2 help I got put on hold for alm… https://t.co/EtmjzJ7taS
on hold with Virgin Media
about 1 day ago
@virginmedia 20 mins on hold for a fault. Pretty convinced everyone's nicked off for the rest of the day. £94 a month for this?
on hold with Virgin Media
about 1 day ago
@virginmedia over two days, over an hour on hold - with your retentions team. So this is how you treat long term cu… https://t.co/HAG5Gz1Ztc
on hold with Virgin Media
about 1 day ago
@virginmedia Not yet, we were directed to the TV team and since have been on hold for 15 mins (42 mins in total). I… https://t.co/xSbgnU28ZA
on hold with Virgin Media
about 1 day ago
if I’m being forced to sit on hold for 20+ minutes with Virgin media could they at least have decent hold music
on hold with Virgin Media
about 1 day ago
@virginmedia Whoever I spoke to has now transferred me and now on hold for ages, I assume to cancel things. I was… https://t.co/RTmhGOQKU8
on hold with Virgin Media
about 1 day ago
@virginmedia hi, my TV & internet have been down for over 12 hours. Tired calling last night but was on hold for al… https://t.co/5vy6O36d3r
on hold with Virgin Media
about 1 day ago
@virginmedia tried to speak to your team on the phones about changing my package, placed on hold for 10 mins and th… https://t.co/46btvvBlQS
on hold with Virgin Media
about 2 days ago
@virginmedia been on hold for 30mins now, with no sign of any response, can you tell me why my home phone number has changed? #virginmedia
on hold with Virgin Media
about 2 days ago
Hey @virginmedia if your customers have to spend 3 hours on hold to get something sorted do you think you could hav… https://t.co/wiVfzXmTm1
on hold with Virgin Media
about 2 days ago
Cancelled our virgin media today what a fckn carry on was on hold for 45 mins only to be cut off then had to wait a… https://t.co/MhNCbbhTlQ
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