Complaints for Virgin Money

This is a real-time view of Twitter complaints for Virgin Money

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Results for the last 30 days
on hold with Virgin Money
about 2 months ago
On hold with @VirginMoney FOR OVER HALF AN HOUR AND STILL HOLDING! Ridiculous!
on hold with Virgin Money
about 2 months ago
@VirginMoney been on hold for an hour waiting to speak to someone in your fraud team. Is this normal or would someone give me a call back?
on hold with Virgin Money
about 2 months ago
@VirginMoney on hold for 40 Mins. Does Virgin not have a callback function to avoid people waiting this long?
on hold with Virgin Money
about 3 months ago
@VirginMoney i have spent over 2 hours on hold trying to speak to someone about my clydesdale bank mortgage . I man… https://t.co/YhUd0rUGm7
on hold with Virgin Money
about 3 months ago
@VirginMoney is it acceptable that you have me waiting on the phone on hold for over 45 mins. Yes I have put the ph… https://t.co/YxEdiiaOhJ
on hold with Virgin Money
about 3 months ago
@VirginMoney - what a disgusting service you provide - on hold for over an 1 hour just to speak to customer services
on hold with Virgin Money
about 3 months ago
@VirginMoney been on hold for 30 mins. Has the snow effected the phone lines orrr?
on hold with Virgin Money
about 3 months ago
@jameswhitttt @josh_maskill @craigspence39 @VirginMoney Was on hold for 30 mins then they ended the call
on hold with Virgin Money
about 3 months ago
@VirginMoney I’ve been on hold for over an hour trying to get in touch with someone to explain why I can’t pay money into my account.
on hold with Virgin Money
about 3 months ago
@VirginMoney I gave up after being on the phone on hold for 57 minutes!
on hold with Virgin Money
about 3 months ago
25 minutes on hold to @VirginMoney :(
on hold with Virgin Money
about 3 months ago
@VirginMoney 30 minutes on hold and you still haven’t answered the phone. Very unprofessional
on hold with Virgin Money
about 3 months ago
@VirginMoney I need help urgently - I've been on hold for 45 minutes!
on hold with Virgin Money
about 4 months ago
@VirginMoney trying to increase my mortgage payments. Phoned 4 times to be on hold for over 30 minutes each time. D… https://t.co/5ygrS4Fh37
on hold with Virgin Money
about 4 months ago
@VirginMoney are one of the worse banks I’ve ever had to deal with. Two hours on hold to eventually receive an amas… https://t.co/WKlqKuZ9ez
on hold with Virgin Money
about 4 months ago
@DavidBurgess73 @VirginMoney You didn’t say you couldn’t get through. You said you were on hold for 50 mins indicat… https://t.co/hp1ydevrT9
on hold with Virgin Money
about 4 months ago
Well @VirginMoney - 50 minutes on hold to speak to someone - this is an enjoyable UX
on hold with Virgin Money
about 4 months ago
@VirginMoney ‘ambition is to ‘make banking better’… Holding for over 30 minutes listening to the same message & mus… https://t.co/Bg2ZXvucsY
on hold with Virgin Money
about 4 months ago
@VirginMoney literally losing the will. Locked out of my app for no obvious reason. On hold for 40mins and then get… https://t.co/nmCmLhjB1H
on hold with Virgin Money
about 4 months ago
@VirginMoney by far the worst #customerservice I’ve had in a while. Just cut me off after putting me on hold for 15… https://t.co/XnjzTIw8Tx
on hold with Virgin Money
about 4 months ago
@VirginMoney Well yes, that would have been my phone call that I waited on hold for an hour on only to be cut off w… https://t.co/EDaEqOe8zG
on hold with Virgin Money
about 4 months ago
@VirginMoney OVER 30 minutes on hold!!!!
on hold with Virgin Money
about 4 months ago
#VirginMoney whilst trying to contact their customer services this morning for a query I have, I was on hold for 30… https://t.co/LaPxmpOC9p
on hold with Virgin Money
about 4 months ago
@VirginMoney is your call centre vastly understaffed? Been on hold for a v v v long time
on hold with Virgin Money
about 4 months ago
@VirginMoney I’ve now been on the phone, I’m on hold, for a further 1 hour 10 mins. https://t.co/NzoSztEiax
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