Complaints for Virgin Money

This is a real-time view of Twitter complaints for Virgin Money

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Virgin Money
about 1 week ago
@VirginMoney just spent about 8 minutes on hold just to be hung up on
on hold with Virgin Money
about 5 months ago
Customer service seems to be a misnomer @VirginMoney — more like an opportunity to sit on hold for hours!
on hold with Virgin Money
about 5 months ago
@VirginMoney Is there anyone answering phones tonight? On hold for 20 mins then line cut, twice!
on hold with Virgin Money
about 5 months ago
@VirginMoney I’ve left my bank card on a train and want to put a stop on my credit card. I’ve been on hold for 25 m… https://t.co/Wv4pjwNkPO
on hold with Virgin Money
about 5 months ago
@VirginMoney 10 minutes on hold to get cut off. Was only calling as had a suspicious text message and wanted to che… https://t.co/mVlUUJTeIL
on hold with Virgin Money
about 6 months ago
@VirginMoney really - on hold for 20 minutes???
on hold with Virgin Money
about 6 months ago
@VirginMoney Shocking that you keep people on hold for hours with no pick up! Don’t deserve any awards!
on hold with Virgin Money
about 7 months ago
@virginmoney blocking your card and then leaving you on hold for an hour. Lovely!!!
on hold with Virgin Money
about 7 months ago
@VirginMoney 50 minutes on hold on 2 different calls? Great customer service!
on hold with Virgin Money
about 7 months ago
@VirginMoney your customer service is pathetic, 15 minutes on hold, no answer, bogus charges, no response to online messages #disgusted
on hold with Virgin Money
about 8 months ago
@VirginMoney there must be a better way to deal with your fraud query on my CC than me sitting on hold for ages get… https://t.co/w9N3eWUEQw
on hold with Virgin Money
about 8 months ago
@VirginMoney cant get in to my online account as it says i need to call, i call and am left on hold for over 12 minutes...
on hold with Virgin Money
about 8 months ago
@VirginMoney is there an issue at the moment? Been on hold for 30 mins
on hold with Virgin Money
about 8 months ago
@VirginMoney please can you help, my card has been blocked, I was on hold for 30 minutes yesterday and 15 today with no answer.
on hold with Virgin Money
about 8 months ago
@VirginMoney My girlfriend has been on hold for over 30 minutes waiting to report credit card fraud to you. Get into the 21st century!
on hold with Virgin Money
about 8 months ago
@VirginMoney Shambles - been on hold for ages - can’t get sent a one time pass code as not going through
on hold with Virgin Money
about 9 months ago
@VirginMoney been on hold for 45 minutes so far trying to report fraud on my credit card. Absolutely shocking service.
on hold with Virgin Money
about 9 months ago
@VirginMoney got this text from you waiting nearly 20 minutes on hold to find out noone can help me at the moment… https://t.co/hrp9hBZA9s
on hold with Virgin Money
about 9 months ago
Actually fuming at @VirginMoney you guys can keep me on hold for 45 minutes, trust me I’m not going anywhere until… https://t.co/k2Ckj5r7TH
on hold with Virgin Money
about 9 months ago
@VirginMoney no registration code, online wont generate a new one, and I've now been on hold for 30 minutes. Can ya help?
on hold with Virgin Money
about 9 months ago
@VirginMoney 30 minutes on hold today with no idea why I had to call you back in the first place. Account was locke… https://t.co/TgbRU6fwje
on hold with Virgin Money
about 9 months ago
Was just about to hang up on @VirginMoney after being on hold for ages... But then they started playing "Nobody doe… https://t.co/FRviuFEf2U
on hold with Virgin Money
about 9 months ago
@VirginMoney Been on hold for at least 20 minutes to your Virgin Atlantic Credit Card call centre and this at 10:30… https://t.co/ZeEAvySe7T
on hold with Virgin Money
about 9 months ago
@VirginMoney nobody answering your phone tonight? Have been on hold for over 22mins! Need to talk to someone about late fee😡
on hold with Virgin Money
about 9 months ago
@VirginMoney Why don’t you answer the phone? I have been waiting on hold for over an hour!! Do you have any underst… https://t.co/O7usjjpDLM
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