Complaints for Virgin Money

This is a real-time view of Twitter complaints for Virgin Money

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Virgin Money
about 3 weeks ago
Love being on hold for 10 minutes.. do i hang up or do i keep on the line? @VirginMoney https://t.co/0rqkywsD7m
on hold with Virgin Money
about 4 weeks ago
@VirginMoney Your guys having a nice break this evening, just the 38 minutes on hold so far 😤 🤦🏼‍♂️ https://t.co/X3nltAi1AS
on hold with Virgin Money
about 1 month ago
@VirginMoney what’s going on with your costumer service my partner has been on hold for 10 min now, worst experienc… https://t.co/95tEyLH5Oe
on hold with Virgin Money
about 1 month ago
Awesome service @VirginMoney your app wont load and cant access my account. After 15 minutes on hold, giving my DOB… https://t.co/FzDWTXgVwk
on hold with Virgin Money
about 2 months ago
@VirginMoney just spent about 8 minutes on hold just to be hung up on
on hold with Virgin Money
about 7 months ago
Customer service seems to be a misnomer @VirginMoney — more like an opportunity to sit on hold for hours!
on hold with Virgin Money
about 7 months ago
@VirginMoney Is there anyone answering phones tonight? On hold for 20 mins then line cut, twice!
on hold with Virgin Money
about 7 months ago
@VirginMoney I’ve left my bank card on a train and want to put a stop on my credit card. I’ve been on hold for 25 m… https://t.co/Wv4pjwNkPO
on hold with Virgin Money
about 7 months ago
@VirginMoney 10 minutes on hold to get cut off. Was only calling as had a suspicious text message and wanted to che… https://t.co/mVlUUJTeIL
on hold with Virgin Money
about 7 months ago
@VirginMoney really - on hold for 20 minutes???
on hold with Virgin Money
about 8 months ago
@VirginMoney Shocking that you keep people on hold for hours with no pick up! Don’t deserve any awards!
on hold with Virgin Money
about 9 months ago
@virginmoney blocking your card and then leaving you on hold for an hour. Lovely!!!
on hold with Virgin Money
about 9 months ago
@VirginMoney 50 minutes on hold on 2 different calls? Great customer service!
on hold with Virgin Money
about 9 months ago
@VirginMoney your customer service is pathetic, 15 minutes on hold, no answer, bogus charges, no response to online messages #disgusted
on hold with Virgin Money
about 10 months ago
@VirginMoney there must be a better way to deal with your fraud query on my CC than me sitting on hold for ages get… https://t.co/w9N3eWUEQw
on hold with Virgin Money
about 10 months ago
@VirginMoney cant get in to my online account as it says i need to call, i call and am left on hold for over 12 minutes...
on hold with Virgin Money
about 10 months ago
@VirginMoney is there an issue at the moment? Been on hold for 30 mins
on hold with Virgin Money
about 10 months ago
@VirginMoney please can you help, my card has been blocked, I was on hold for 30 minutes yesterday and 15 today with no answer.
on hold with Virgin Money
about 10 months ago
@VirginMoney My girlfriend has been on hold for over 30 minutes waiting to report credit card fraud to you. Get into the 21st century!
on hold with Virgin Money
about 10 months ago
@VirginMoney Shambles - been on hold for ages - can’t get sent a one time pass code as not going through
on hold with Virgin Money
about 10 months ago
@VirginMoney been on hold for 45 minutes so far trying to report fraud on my credit card. Absolutely shocking service.
on hold with Virgin Money
about 11 months ago
@VirginMoney got this text from you waiting nearly 20 minutes on hold to find out noone can help me at the moment… https://t.co/hrp9hBZA9s
on hold with Virgin Money
about 11 months ago
Actually fuming at @VirginMoney you guys can keep me on hold for 45 minutes, trust me I’m not going anywhere until… https://t.co/k2Ckj5r7TH
on hold with Virgin Money
about 11 months ago
@VirginMoney no registration code, online wont generate a new one, and I've now been on hold for 30 minutes. Can ya help?
on hold with Virgin Money
about 11 months ago
@VirginMoney 30 minutes on hold today with no idea why I had to call you back in the first place. Account was locke… https://t.co/TgbRU6fwje
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