Complaints for West Elm

This is a real-time view of Twitter complaints for West Elm

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with West Elm
about 24 minutes ago
@westelm killing me slowly. 2 hours on hold. Definitely considering canceling my 2k order
on hold with West Elm
about 4 hours ago
Thank you #westelm for not delivering my furniture today and keeping me on hold for over 40 min to try & figure out where the hell it is.
on hold with West Elm
about 8 hours ago
@westelm I have been on hold for 40 min. and my call before was dropped after talking with a service rep. Please co… https://t.co/he43CDFRbs
on hold with West Elm
about 8 hours ago
Been on hold for 45 mins @westelmUK what kind of retailer are you @westelm You have zero customer service and ignore complaints?!?
on hold with West Elm
about 4 days ago
@westelm 3 hours on hold. Seriously?
on hold with West Elm
about 6 days ago
@westelm been on hold for hours!! Worst cust svc! #MIACHAIR #IWantMyOrder #WheresMyChair #underWestElmed !!
on hold with West Elm
about 1 week ago
@westelm 1 hour, 4 minutes (and counting) on hold with customer service, any way to schedule a call back at this point?
on hold with West Elm
about 1 week ago
Seriously, @westelm has kept me on hold for an hour and a half. Who keeps people on hold that long?! Just tell us t… https://t.co/QZeGWxUof3
on hold with West Elm
about 1 week ago
21 minutes on hold with @westelm I'm too invested to hang up now, right?
on hold with West Elm
about 1 week ago
On hold with @westelm for over 30 minutes now to go about returning an order... Hello, is anyone out there?
on hold with West Elm
about 1 week ago
@westelm You are not winning Monday, and neither am I after an hour and forty minutes on hold trying to inquire about an order. #GivingUp
on hold with West Elm
about 1 week ago
@westelm Thanks - so would we. I waited on hold for 45 minutes and then gave up.
on hold with West Elm
about 2 weeks ago
I love being on hold with @westelm for hours to still not connect with a human or have any resolution to this months long bed disaster
on hold with West Elm
about 2 weeks ago
@westelm I'm having a terrible time trying to return a rug. Sent 2 emails, made 3 calls. Been on hold for 40+ min tonight. Can you help?
on hold with West Elm
about 2 weeks ago
@westelm My first call that was over 1.5 hours on hold was not answered. My other phone phone was on for 10 minutes. It was answered.
on hold with West Elm
about 2 weeks ago
Attending a Halloween party tonight as "heated customer on hold with @westelm after our table broke when I placed… https://t.co/O5WOukarQb
on hold with West Elm
about 2 weeks ago
@westelm Now at 1hour and 10 minutes on hold for a @westelm representative for something I ordered in August.
on hold with West Elm
about 2 weeks ago
. @westelm is the Comcast of furniture companies. Furniture delivery delayed by months and now on hold for 50 minutes.
on hold with West Elm
about 1 month ago
@westelm I've called 4+ times, waited on hold for 30+ and 90+ minutes, associate promised return call with info in 24 hours 9 days ago!!
on hold with West Elm
about 1 month ago
@westelm been on hold for 20 min trying to find out if the Frameless Oversized Mirror is in a NYC store. Can you help a girl out? Time=💰
on hold with West Elm
about 1 month ago
@westelm I've been on hold for a combined 2 hrs today and still haven't talked to anyone. #badcustomerservice
on hold with West Elm
about 1 month ago
@westelm after being transferred 5x and on hold for over an hour, I was hung up on. is this a joke?
on hold with West Elm
about 1 month ago
@westelm why is your customer service nonexistent? Been on hold for over an HOUR
on hold with West Elm
about 1 month ago
@westelm 2 calls, 45 minutes on hold (no answer) and an email to customer service unanswered. how does someone get service from you?
on hold with West Elm
about 1 month ago
@westelm On hold for 30+ minutes just to be answered by someone who has no clue. The kicker? Promised a gift card, never came. NEVER AGAIN.
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