Complaints for West Elm

This is a real-time view of Twitter complaints for West Elm

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with West Elm
about 21 hours ago
@westelm I've been on hold for 56 minutes trying to talk to someone in furniture about scheduling my delivery. The… https://t.co/UiqgLCNshe
on hold with West Elm
about 3 days ago
Also, spending 40 minutes on hold to finally even reach someone is beyond excessive and ridiculous @westelm
on hold with West Elm
about 6 days ago
After 48 minutes on hold with @westelm I can confidently state that they only have three songs in their hold music playlist.
on hold with West Elm
about 1 week ago
@westelm I've been on hold for an hour. Can someone help me, so I can get on w/ my weekend?! TY.
on hold with West Elm
about 1 week ago
@westelm second time trying to get through to customer support for my furniture order - on hold for 40 minutes and counting.
on hold with West Elm
about 2 weeks ago
Hey what the fuck @westelm I’ve been on hold for 40 minutes
on hold with West Elm
about 2 weeks ago
@westelm been on hold for an hour and a half. UNBELIEVABLY BAD CUSTOMER SERVICE.
on hold with West Elm
about 2 weeks ago
@westelm On hold for 30 minutes, got hung up on, now on hold for another 30 minutes. Your customer service stiiiiiiiiiinks.
on hold with West Elm
about 2 weeks ago
My favorite part of my night is spending twenty minutes on hold with @westelm customer service, only to be hung up… https://t.co/uciBgDsbOT
on hold with West Elm
about 2 weeks ago
@westelm you should be ashamed of your horrible customer service. After being on hold for over an hour and half an… https://t.co/zFztbAqDtx
on hold with West Elm
about 2 weeks ago
@westelm ‘s customer service is trash. Been on hold for over 30 minutes.
on hold with West Elm
about 3 weeks ago
@westelm Was on hold for more than an hour without talking to anyone .....😡
on hold with West Elm
about 1 month ago
On hold with @westelm customer support over an order with missing parts. 20mins so far. How long do you think I'll wind up waiting?
on hold with West Elm
about 1 month ago
@westelm Dropping the ball again...no help?!? Where is my stuff? Someone needs to contact me! I’m not sitting on hold for another 2.5 hours!
on hold with West Elm
about 1 month ago
On hold with @westelm I just want to know where my package is that’s supposed to be here tomorrow is.
on hold with West Elm
about 1 month ago
@westelm hi. I’ve been on hold for almost 20 mins via the customer service line. I had a box delivered that was cle… https://t.co/pOSFe2v2Yy
on hold with West Elm
about 1 month ago
Spent hundreds on a lamp from @westelm Piece of lamp missing. Been on hold with three different people for over an… https://t.co/y9AJvBZYCx
on hold with West Elm
about 1 month ago
@westelm do you have an email address to get to a person in customer service? I’ve spent hours on hold recently and am getting nowhere
on hold with West Elm
about 1 month ago
Beyond frustrated @westelm delivery (or lack there of) and costumer service. Been on hold for over 20 minutes. After a delivery was broken 😫
on hold with West Elm
about 1 month ago
@westelm I have spent literally 6 hours on hold to try to get two order issues sorted out with your team. I have or… https://t.co/K7QUrW5wFn
on hold with West Elm
about 1 month ago
@westelm - called customer care tonight and was transferred three times. stayed on hold for 20 minutes of final tra… https://t.co/38U9eKjb6a
on hold with West Elm
about 1 month ago
Is @westelm a real company or nah? I've put in two online support requests and now I've been on hold for 25 minutes. Sooooo?
on hold with West Elm
about 1 month ago
On hold for over ten minutes with @westelm they transfer me to someone else, on hold over 20 more minutes and had t… https://t.co/uyxyG1a3NA
on hold with West Elm
about 1 month ago
Almost HALF an hour on hold with @westelm #WestElmCustomerService can someone please help me?! I spend lots of mone… https://t.co/yFQG6jifJk
on hold with West Elm
about 1 month ago
Spent over 20 minutes on hold waiting for @westelm to pick up. Had to cancel an item I ordered. The original delive… https://t.co/7crSbp93fH
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