Complaints for Westpac Bank

This is a real-time view of Twitter complaints for Westpac Bank

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with Westpac Bank
about 3 days ago
Wow spent 6 hours on hold with @Westpac fraud department as my accounts are blocked. Incredibly appalling service
on hold with Westpac Bank
about 5 days ago
@Westpac But I had somebody telling to me the put me on hold for 40 mins so this reply makes zero sense
on hold with Westpac Bank
about 5 days ago
30 minutes on hold @Westpac - I can't waste any more time
on hold with Westpac Bank
about 5 days ago
@Westpac love sitting on hold for 20 minutes and the get cut off. Trying again, and 15 minutes - so many must have… https://t.co/zk4bSm6cJF
on hold with Westpac Bank
about 2 weeks ago
@Westpac Been on hold for 20 minutes just to update my direct debit details for my home insurance policy. Still hav… https://t.co/g9WBnMxR9w
on hold with Westpac Bank
about 2 weeks ago
@Westpac now total of 3 hours on hold to address apparent fraud on my account which has been auto locked. First two… https://t.co/js7Py3ApjP
on hold with Westpac Bank
about 1 month ago
Hey @Westpac my mum's trying to cancel her insurance with you and has only been on hold for 45 mins.
on hold with Westpac Bank
about 2 months ago
@Westpac Hi Ada, After 2 hours and approx 18 minutes on hold the issue was resolved within 5 mins. A very frustrating experience.
on hold with Westpac Bank
about 3 months ago
I'm on hold with @Westpac They keep interrupting the (truly appalling) hold music to tell me all their 'people' a… https://t.co/yEDENVRh69
on hold with Westpac Bank
about 3 months ago
On hold with @Westpac 19 mins & counting. Surprised (read frustrated) by the poor quality of music which is interru… https://t.co/oGLCHh0oke
on hold with Westpac Bank
about 3 months ago
Dear @Westpac you have blocked access to my accounts. I've been on hold for an hour. After half an hour I went and… https://t.co/XoScrLB2YG
on hold with Westpac Bank
about 4 months ago
Hey @westpac I’ve spent more than 2.5 hours on hold to your fraud dept this eve - over three seperate calls - only… https://t.co/DskWRypfj8
on hold with Westpac Bank
about 4 months ago
Come on @Westpac - on hold for 20 mins for simple request!!!!!
on hold with Westpac Bank
about 5 months ago
@Westpac are absolute scum. On hold for over an hour, the line cuts out when I was mid sentence and they couldn’t… https://t.co/hcOV4RQbE3
on hold with Westpac Bank
about 6 months ago
Three hours on hold with @Westpac #ScumbagCX
on hold with Westpac Bank
about 8 months ago
@Westpac Hi Matt, I got through after an hour and 20 minutes on hold. It would be a courtesy to your customers if… https://t.co/VVtLzmf80J
on hold with Westpac Bank
about 8 months ago
@Westpac I have been on hold with your card disputes line for 47.23 minutes. Can you provide any advice on what the estimated wait time is?
on hold with Westpac Bank
about 9 months ago
Almost two hours on hold to Westpac mortgages. @Westpac @WestpacMedia @RBAInfo @APRAinfo https://t.co/o1laXz8KsJ
on hold with Westpac Bank
about 9 months ago
@Westpac I have been ON HOLD FOR OVER AN HOUR! This is ridiculous!
on hold with Westpac Bank
about 10 months ago
Hey @Westpac thanks for having us on hold for over 30 mins 3 times in a row today and then cutting each of our call… https://t.co/MbWKKzqo1m
on hold with Westpac Bank
about 11 months ago
@Westpac I don’t get that, I ring and wait on hold for over 60minutes or I register for call back and wait 3-5 days… https://t.co/y9T3IAN3hn
on hold with Westpac Bank
about 11 months ago
@Westpac 45 minutes on hold for phone banking and still waiting for someone to pick up. Why even send out then phone number?
on hold with Westpac Bank
about 11 months ago
@Westpac Thanks Westpac after 5 hours and 5 minutes on hold... sorry the area you need closed 2 minutes ago... onli… https://t.co/NjZJ441gBo
on hold with Westpac Bank
about 11 months ago
What’s the longest any one has been on hold with @Westpac ? I’m currently at 2 hours and haven’t even spoken to a representative yet !
on hold with Westpac Bank
about 12 months ago
Call me an idiot. Just been on hold with @Westpac for 3 hours!! You think they would at least offer a call back ser… https://t.co/8TWIwbvij7
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