Complaints for Airlines

This is a real-time view of Twitter complaints for Airlines

Worst Companies in the Same Industry
Total Complaints per Day
Results for the last 30 days
on hold with British Airways
about 7 hours ago
@British_Airways is anyone answering your phones today? I've been on hold for over 3 hours (you disconnect after an hour automatically)
on hold with Delta Airlines
about 8 hours ago
I think I have been on hold with @Delta for over 3 hours.
on hold with American Airlines
about 9 hours ago
After waiting on hold for more than 25 minutes with @AmericanAir while they tried to find the customer service offi… https://t.co/OKqxzrimC9
on hold with Delta Airlines
about 12 hours ago
@Delta I sent a DM and am awaiting a reply. I have also been on hold with customer service for an hour.
on hold with British Airways
about 13 hours ago
@British_Airways Hi Steph, after holding for another 40 minutes last night, I finally got in touch with a colleague… https://t.co/PXmFVAz3WA
on hold with Qantas
about 17 hours ago
@jmoconfidential @Qantas Oh goodluck I was on hold for over 2 hours last week!
on hold with Aer Lingus
about 17 hours ago
@AerLingus I'm on hold with them now. Is there an Aer Lingus desk in the Brussels airport where I can even ask for… https://t.co/FiYdNVDPtl
on hold with British Airways
about 19 hours ago
@British_Airways on hold for 20 minutes as couldn't change booking online. Pick up please. Love ya!
on hold with British Airways
about 22 hours ago
@British_Airways currently on hold for 20 mins and still on hold. Not the service I would expect
on hold with Delta Airlines
about 23 hours ago
Because I tweeted that TJL had me on hold for over an hour on @delta twitter message, this is what she finally ca… https://t.co/ycRfWHuuoq
on hold with United Airlines
about 1 day ago
#unitedAirlines has had me on hold for over 30 minutes. I am really starting to not like this company
on hold with Delta Airlines
about 1 day ago
@Delta After being on hold for 30, I spoke to Nina from corporate. She told me that I "definitely would not get a r… https://t.co/hTUeyr80Hu
on hold with British Airways
about 1 day ago
@British_Airways I received an email telling me to contact BA - been on hold for almost 40 minutes and still waiting...
on hold with Delta Airlines
about 1 day ago
been on hold with Delta for 30 minutes
on hold with Air Canada
about 1 day ago
@AirCanada need a quick question answered, and on hold for 40-50 min is unacceptable, Tried DM, no answer, Looked… https://t.co/x6O1052e5z
on hold with Air Canada
about 1 day ago
@AirCanada 40 to 50 min on hold for a quick question is unacceptable. I sent a PM with no response either. Can some… https://t.co/LI9LS7a4TF
on hold with Delta Airlines
about 1 day ago
@Delta was kept on hold for 40 mins & still haven’t been able to speak to an operator about my flight!
on hold with Qantas
about 1 day ago
@Qantas I’ve been on hold for over 2 hours waiting to make a change to my booking. What are y’all doing?????? https://t.co/B1IFfiiEY0
on hold with Virgin Atlantic
about 1 day ago
@cindygallop @VirginAtlantic Exactly - I was over 20 minutes on hold yesterday, listening to their really loud, c**p music.
on hold with Cathay Pacific
about 1 day ago
@cathaypacific on hold for over an hour with no resolution to a cancelled flight. Your airline is scum.
on hold with Qantas
about 1 day ago
@Qantas is it common for frequent flyer customers to wait 30+ plus mins on hold without talking to a human?
on hold with Delta Airlines
about 2 days ago
@Delta I’ve been on hold for 30 minutes. Is there a better number to call regarding my miles? They have been disap… https://t.co/JXDDBQSJPe
on hold with Qantas
about 2 days ago
@Qantas @scoot010 This @qantas response has been happening for over 3 weeks. I was on hold for over 3 hours once an… https://t.co/RQrb4ub5sC
on hold with Delta Airlines
about 2 days ago
@Delta I've been on hold for 30 minutes waiting to talk to someone. My luggage is missing and I'm leaving on a cruise tomorrow morning!!
on hold with Delta Airlines
about 2 days ago
@Delta on hold for over an hour, trying to cancel my ticket with 24 hours...helppp... at this rate I will be over t… https://t.co/prymy1PNQy
Load More Tweets

Who We Are

This site is powered by Fonolo and we want to be upfront about our motivations.

We feel that greater awareness of the “waiting-on-hold” prompt will increase interest in call-backs, which is the best alternative to waiting on hold!

See Our Solutions