Solutions

As a company with a call center, what can I do?

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Every contact center should offer callers the ability to receive a call-back rather than waiting on hold. It improves the calling experience, lowers abandon rates and increases agent morale. Take a look at our solutions to get a better understanding of the positive impact call-backs can have.

In-Call Rescue

Improve the call center experience by replacing hold-time with a call-back.

Mobile Rescue

Let customers easily connect to a live agent, directly from within your mobile app.

Web Rescue

Enable customers to seamlessly transition from web to live assistance.

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Learn how Fonolo can help you lower abandon rates, smooth out volume spikes and improve the customer experience!

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